The Orders tab in your Credit Key portal allows you to see all of your past and active loans, view payment schedules, and manage your loan terms.
Orders Tab Overview
From the Orders tab, you can view a list of all your loans. Each order will display:
Date the loan was created
Order ID (clickable link that takes you to full details)
Merchant name
Order Total
Next Payment and due date
Terms (length of the loan, such as 3 months)
Status (Active, Pending, or Paid)
You can also export your orders into a downloadable file by selecting Export Orders.
Updating Loan Terms
You can update your repayment terms in two ways:
-
From the Orders tab
Locate your order in the list.
Click the dropdown under Terms.
Select the new repayment length you’d like.
-
From the Order Details page
Click the Order ID to open full details.
Select Update Payment Terms on the right side of the page.
Choose your new repayment option.
Important:
You can only change terms before payments are initiated.
If the loan is already paid or has an active payment schedule, you will need to contact Credit Key Support to request any changes, if available.
Order Details Page
Click on any Order ID to view full details about that loan. From the Order Details page, you can see:
Order Total and Loan Amount
Interest Rate and any fees
Remaining Balance
Payment Schedule (upcoming and completed payments)
Loan Documents including Payment Plan Agreement
You can also:
View Fees Breakdown for interest and charges
View Payment Schedule for detailed due dates and amounts
Make a Payment (manual or early payments)
Update Payment Terms (if eligible)
For any other questions, contact our team by visiting creditkey.com/support