Your loan repayment clock starts when the order is marked as shipped in our system.* Once the order is updated, an email will be sent from info@creditkey.com providing you with your first payment due date.
*The order being marked as shipped in our system can differ from the actual physical shipping date. For more information about shipping, please contact your merchant.
Please browse through our sections below for more specific information about repayment for specific order types.
Orders with Merchant Partners:
Once an order is confirmed, your merchant will have the ability to process the payment for your order through Credit Key. Your first payment will be due day 31 after your merchant processes the payment.
We ask that merchants process the payment when your order ships. If your loan has started, and your order has not yet shipped, please contact your merchant for more information regarding your shipment and payment processing date.
Credit Key Anywhere Orders:
Once a Credit Key Anywhere order is confirmed, the funds will immediately be disbursed to your merchant, and take 2-3 days to process. Your loan clock starts once the order is confirmed, and your first repayment date will be on day 31 after.
Virtual Cards:
Once you transact with your merchant using your virtual card, the loan amount will be rectified to reflect the actual amount used on the card. You will receive an email when your loan is processed, and your first payment will be due 31 days from then.
Please know our support team is unable to modify the payment schedule generated for each loan.
We appreciate your understanding!
To check on your scheduled payments, you can log in to your borrower portal with your mobile number and see your payment schedule.
For more information about how to know your payment schedule dates and more, please visit Where can I download my loan agreement?